Shipping & Returns


Shipping

Handling Time

I know how much I look forward to receiving new toys, so your purchases are shipped out within 24 hours of payment. If a product is backordered or unavailable, I will contact you to offer you alternate options.

Transit time

Please allow up to 14 days for delivery in the event of mail carrier inefficiencies. If you have not received your product within this timeframe, please contact us. If you are in need of faster shipping, please contact us.

Insurance

Shipments valued over $50 will be insured at our cost to protect your purchase. I have no control over care of handling, but I do want to be sure that your merchandise is completely protected should something go wrong while in transit.

Damaged Items

Please inspect your items after receiving them. If your product is damaged, please contact us and I will make it right.


100% Satisfaction Guarantee

At Joey's S2000 Accessories, I stand behind all my products. I know the importance of a quality product and my goal is your happiness with my products. All products are visually inspected by myself before being shipped to you.  In the unlikely circumstance that you are not 100% satisfied for any reason with your product within 30 days, please contact us.


Exchanges

To exchange an item that is damaged or covered under the 100% Satisfaction, please contact us.  You will be instructed to return the item with a brief description detailing the damage or why you are returning the product.  Within 24 hours, I will ship you a replacement for your product at no cost.  You will be responsible for any shipping charges for sending items back to us.


Returns

To return an item that is damaged or covered under the 100% Satisfaction, please contact us.  You will be instructed to return the item with a brief description detailing the damage or why you are returning the product.  I will refund your purchase price minus S&H with no restocking fees.  You will be responsible for any shipping charges for sending items back to us.

Sale and clearance merchandise are not returnable.  This does not apply to promotional coupon codes.

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